Suppose you can’t authenticate yourself on the personal accounts you are trying to access and don’t have access to Google Authenticator. If you have another device - like a Google Home Mini, tablet, or laptop - that is still logged into the account you wish to access, you can go to your security settings and disable or remove 2FA from that account. If you can’t access Google Authenticator, try an alternative solution like this. Some services offer alternative methods for logging into your account, like sending a code via SMS or text message. If your account provides an emergency backup code, use that to log in. Many online services provide one-time backup codes in case of emergencies. If your Google Authenticator key is lost, backup codes can help you access accounts that Google Authenticator is linked to. Click Erase device and follow the on-screen prompts.įollow Clario’s blog for more Android phone security tips.
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